Heewon Kim

Assistant Professor
TEMPE Campus


Heewon Kim has devoted herself to examining organizational, social, and health implications of technology use in a variety of settings including global high-tech organizations, technology-consulting firms, healthcare organziations, and start-ups. Her primary research investigates how disparate patterns of technology use both reflect and refract existing organizational dynamics and structures, with a particular focus on knowledge sharing. Her second line of research deals with technology-enabled health intervention and its impact on health and behavior change. Her current focus includes the development of culturally-adapted mHealth intervention programs to prevent diabetes and obesity. She employs a mixed-method approach drawing on qualitative, quantitative, and social network data.


  • Ph.D. Communication, Rutgers University
  • M.A. Cultural Anthropology, Yonsei University, Korea
  • B.A. Sociology, Yonsei University, Korea 

Google Scholar

Research Interests

Organizational Communication: Knowledge Sharing, Diversity and Social Status in Global Organizing, Collaborative Technology Use, Social Network Impacts on Organizational Behavior and Outcomes

Health Communication: Technology-enabled Social Support Exchange, mHealth Intervention, Social Network Impacts on Behavior Change and Health Outcomes

Research Group

The Transformation Project

Health Communication Initiative


Peer-Reviewed Journal Articles
: * indicates graduate students.

Kim, H., Gibbs, J. L., & Scott, C. R. (In press). Unpacking organizational awareness: scale development and empirical examinations in the context of distributed knowledge sharing. Journal of Applied Communication Research.

Kim, H. (2018). The mutual constitution of social media use and status hierarchies in global organizing. Management Communication Quarterly, 32(4), 471-503. doi:10.1177/0893318918779135 

Kim, H. (2018). Differential impacts of functional, geographical, and hierarchical diversity on knowledge sharing in the midst of organizational change. Management Communication Quarterly, 32(1), 5-30. doi: 10.1177/0893318917728340

Kim, H., Ray, C.*, & Veluscek, A.* (2017). Complementary support from facilitators and peers for promoting mHealth engagement and weight loss. Journal of Health Communication, 22(11), 905-912. doi:10.1080/10810730.2017.1373876

Kim, H., Faw, M., & Michaelides, A. (2017). Mobile but connected: Harnessing the power of self-efficacy and group support for weight loss success through mHealth intervention. Journal of Health Communication, 22(5), 395-402. doi:10.1080/10810730.2017.1296510

Gibbs, J. L., Kim, H., & Ki, S. (2016). Investigating the role of control and support mechanisms in members’ sense of virtual community. Communication Research. Online early access available at: doi:10.1177/0093650216644023

Lee, S. K., Kim, H., & Piercy, C. (2016). The role of status differentials and homophily in the formation of social support networks of a voluntary organization. Communication Research. Online early access available at: doi:10.1177/0093650216641501

Kim, H., & Lingel, J. (2016). Working through paradoxes: Transnational migrants’ urban learning tactics using locative mobile technology. Mobile Media & Communication, 4(2), 221-236. doi:10.1177/2050157915619650

Weber, M. S., & Kim, H. (2015). Virtuality, technology use, and engagement within organizations. Journal of Applied Communication Research, 43(3), 385-407. doi:10.1080/00909882.2015.1083604

Kim, H. (2014). Enacted social support on social media and subjective well-being. International Journal of Communication, 8, 2201-2221.

Hjorth, L., & Kim, H. (2005). Being there and being here: Gendered customizing of mobile 3G practices-through a case study in Seoul. Convergence, 11(2), 49-55. doi:10.1177/1354856507084421

Invited Publications

Gibbs, J. L., Kim, H., & Boyraz, M. (2017). Virtual teams. In C. R. Scott & L. K. Lewis (Eds.), International Encyclopedia of Organizational Communication. Hoboken, NJ: Wiley-Blackwell. doi: 10.1002/9781118955567

Weber, M. S., & Kim, H. (2015). Investing in collaborative technology to improve communication? Proceed with caution. Communication Currents, 10(6). Retrived from: http://www.natcom.org/CommCurrentsArticle.aspx?id=6733

Kim, H. (2007). Building a new time-space and Creative Commons: Cyworld and the blogosphere in South Korea. In H. Cho, H. Kim, S. Whang, K. Park, T. Yoon, H-M. Kim, C. Lee, & H. Kim-Lee. (et al.), The Internet and Asian Cultural Studies (pp. 79-120). Seoul, Korea: Yonsei University Press.

Peer-Reviewed Conference Proceedings

Kim, H., & Scott, C. R. (2018). Going anonymous: Uses and perceptions of anonymous social media in an IT organization. The Proceedings of the 9th International Conference on Social Media & Society. New York, NY: ACM Press.

Kim, H., & Weber, M. (2012). Understanding the use of web-based technologies in a high-tech organization: the role of task properties and communication network characteristics. The Proceedings of the 4th Annual ACM Web Science Conference (pp. 225-230). New York, NY: ACM Press.

Hjorth, L., & Kim, H. (2004). Society of the Phoneur: Gendered customising of mobile telephonic net practices in Seoul. The Proceedings of the Mobile Communication and Social Change Conference (pp. 237-242). Seoul, Korea: Korean Association for Broadcasting & Telecommunication Studies. Available online at: http://www.dbpia.co.kr/Journal/ArticleDetail/NODE01121658


H. Cho, H. Kim, S. Whang, K. Park, T. Yoon, H-M. Kim, C. Lee, & H. Kim-Lee. (2007) The Internet and Asian Cultural Studies. Seoul, Korea: Yonsei University Press.

Kim, H., Cho, H., Cho, H., Park, H., & Yang, S. (Eds.), (2003). Rewriting Family Stories from a Feminist Perspective: Can We Live Together. Seoul, Korea: Another Culture Press.


Kim, H., & Kim, J. S. (2008). Convergence Culture. Seoul: Viz and Biz Press (Korean translation of Jenkins, H. (2006). Convergence Culture. New York, NY: New York University Press.)

Research Activity

A. T. Steele Faculty Grant ($3,000). Unleashing voices through anonymous communication: Power disparities, workplace freedom of speech, and organizational dissent in South Korea. Center for Asian Research, Arizona State University, 2018.

ISSR Seed Grant ($5,534), Adaptive obesity interventions for high-risk populations using tailored mobile coaching. Institute for Social Science Research, Arizona State University, 2017.

Health in the Social Sciences Award ($7,500). College of Liberal Arts and Social Sciences, Arizona State University, 2017.

Social & Behavioral Sciences NIH-CDC Faculty Seed Grant ($1,000). College of Liberal Arts and Sciences, Arizona State University, 2016 – 2017.

Faculty Collaborator ($1,500), Asia Mediated: Interdisciplinary Research and Teaching Innovation. Funded by the U.S. Department of Education (PI: Juliane Schober, Co-PI: Pauline Cheong), $189,688. Developing an online course module available for undergraduate students, Arizona State University, 2016 – 2018. 





Spring 2019
Course Number Course Title
COM 598 Special Topics
COM 691 Seminar
COM 792 Research
Fall 2018
Course Number Course Title
COM 230 Small Group Communication
Spring 2018
Course Number Course Title
COM 230 Small Group Communication
Fall 2017
Course Number Course Title
COM 230 Small Group Communication
COM 691 Seminar
COM 792 Research
Spring 2017
Course Number Course Title
COM 230 Small Group Communication
COM 250 Intro Organizational Comm
Fall 2016
Course Number Course Title
COM 230 Small Group Communication


Top Paper Award. Organizational Communication Division. International Communication Association, 2018.

Top Paper Award. Organizational Communication Interest Group, Western States Communication Association, 2018.

Health in the Social Sciences Award. College of Liberal Arts and Sciences, Arizona State University, 2017.

CGSA Outstanding Faculty Service Award. Communication Graduate Student Association, The Hugh Downs School of Human Communication, Arizona State University, 2016-2017.

Top 4 Paper Award. Organizational Communication Interest Group, Western States Communication Association, 2017.

Academic Excellence Award. Ministry of Culture, Sport, and Tourism, South Korea, 2008.


Editorial Assistantship

Editorial Assistant, Human Communication Research

Editorial Assistant, Communication Research


Community Service

Member. 2014 – Present. Korean House for Internatioanl Solidarity (http://khis.or.kr).
Civic organization that monitors multinational corporations’ labor practices (offshoring in particular).

Member. 2007 – Present. Korean Progressive Network Center (http://jinbo.net).
Civic organization that examines and proposes information policy regarding privacy, freedom of expression, net neutrality, and digital governance.


Delivered a white paper on digital marketing/sales, collaboration, and knowledge sharing. (PI: Matthew Weber). IBM Inc., New York, NY, 2015.

Presented research findings on distributed knowledge work, technology use, and how to better support organizational change effort. Infragistics Inc., Cranbury, NJ, 2014 – 2015.

Delivered a white paper “Weight loss and power of Noom Groups: The role of social and psychological influences.” Noom Inc., New York, NY, 2015.

Presented research findings on the impact of social and psychological factors on behavioral change and weight loss outcomes. Noom Inc., New York, NY, 2014 – Present.


Member. 2006 – 2009. Advisory Committee for Media Accountability, SK Communications Corporation, South Korea.

Member. 2006 – 2007. Advisory Committee for DARAK Indie-Animation Festival, South Korea.

Member. 2005. Advisory Committee for Juan Media Festival, Incheon Metropolitan City Government, South Korea.

Judge. 2005 – 2007. InfoTrust Awards, Seoul, South Korea.

Judge. 2005. Korean Blog Awards, Seoul, South Korea.

Industry Positions

Consultant/Researcher for IBM, Inc., Network Kinetics, LLC, 2015. Fostering Knowledge Sharing and Supporting Digital Sales Work among Distributed Employees, New York City, NY.

Researcher/Product Developer/Education Program Coordinator, March 2007 – May 2008. The Online Learning Ecosystem Project. Center for Youth and Cultural Studies, Yonsei University, Seoul, South Korea.

Product Developer, January 2007 – February 2007. Task Force Team for Product Development, TNC Inc., Seoul, South Korea.

Researcher, May 2004 – December 2004. ThinkTank, Daum Communication Corporation, Seoul, South Korea.

Part-time Researcher, March 2003 – December 2003. Studio 16 (3D gaming development team), NCSOFT Corporation, Seoul, South Korea.